• From an agency using internet-based phone systems such as VoIP or SIP: Contact your IT support there may be an issue with the phone system routing three-digit calls. Use alternatives: text your zip code to TXT-211 (898-211), call 630-407-6621, or visit dupage211prd.wpenginepowered.com.
  • From a different location: Your call routes to the nearest 2-1-1. Call from the needed location or use alternatives: text your zip code to TXT-211 (898-211), call 630-407-6621, or visit search.211dupage.gov.