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About Us

211 is an important service used by millions of people across North America and now in DuPage County. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.

  • 211 provides expert, caring help — No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives.

  • 211 meets real needs in real time — In 2019 alone, 211s in the US made more than 14 million connections to life-changing support and resources. There is no other network in the country that has a similar pulse on America’s needs.

  • DuPage County 211 operators are local, providing resources right here, in our community.

  • 211 tackles underlying root causes – 211 does more than “patch people through” to agencies. Instead, 211 specialists are trained to identify and address root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call, text or email.

Resource Database Inclusion Plan

Resources for inclusion to the database must meet the Inclusion/Exclusion Plan (HTML).  However, inclusion in the resource database should not be construed to constitute an endorsement of an agency, organization or its services, nor should exclusion be construed to constitute disapproval. The resource database provides resource information, not endorsements, recommendations or ratings of potential service providers.

Add or Update Resources

Requests to add or update your program resource data may be submitted online, 211dupage.gov, or by email, This email address is being protected from spambots. You need JavaScript enabled to view it..  A Resource Specialist will contact you for further information.  

Find Resources

Visit the website at, 211dupage.gov, or call 2-1-1, 24 hours/day, 7 days/week.

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