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Social Security Administration

Address

1100 West High Rise
6401 Security Boulevard
Baltimore, MD 21235

(800) 722-1213

www.ssa.gov

AKA:

SSA

Description:

Administrative entity that oversees the assignment and management of Social Security identification and benefit programs.

Hours:

National Help Line: Monday to Friday, 7:00 am - 6:00 pm
TTY Help Line: Monday to Friday 7:00 am - 4:30 pm

Online Services:
(1) Monday to Friday, 4:00 am - 12:00 am
(2) Saturday, 4:00 am - 10:00 pm
(3) Sunday, 7:00 am - 10:30 pm

Intake Process:

(1) Visit the website or call to obtain more information on services
(2) Open an account on the website to apply for benefits online
(3) Use website to check benefits application status, view social security statements, request replacement social security and Medicaid cards, and report changes of address
(4) Use the online locator to find a local office: https://secure.ssa.gov/ICON/main.jsp

Program Fees:

No fees

Eligibility:

(1) United States (US) Citizen or Permanent Resident
(2) Non-US Citizens who are legally permitted to work in the United States

Handicap Accessible?

No

Is Shelter?

No

Related Resources

Date of Official Change:

May 16, 2023

Geographies Served

  • Serves All Areas

Address Listings

Mailing (Primary)

1100 West High Rise
6401 Security Boulevard
Baltimore, MD 21235

Contacts

Phone Numbers

Toll-free National Line

(800) 722-1213

TTY

(800) 325-0778

Legal Status:

Government - Federal

Description

Medicare is our country's health insurance program for people age 65 or older. Certain people younger than age 65 can qualify for Medicare, too, including those with disabilities and those who have permanent kidney failure. The program helps with the cost of health care, but it does not cover all medical expenses or the cost of most long-term care.

Hours

Online Services: Monday to Friday, 4:00 am - 12:00 am; Saturday, 4:00 am - 10:00 pm; Sunday, 7:00 am - 10:30 pm

Required Documents

For required information/documentation, visit https://www.ssa.gov/hlp/isba/10/isba-checklist.pdf

Eligibility

(1) United States Citizen or Permanent Resident, (2) Individuals who are age 65 or older, (3) Certain people younger than age 65 can qualify for Medicare too, including those with disabilities and those who have permanent kidney failure

Fees

No fees

Intake Procedure

(1) Call or visit website to apply or for more information at www.ssa.gov/benefits/medicare/ (2) Bring required documentation

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (NS-8000.5000-560) and related services within the Service Tree.

Description

The Social Security and Supplemental Security Income disability programs provide assistance to people with disabilities.

Hours

Online Services: (1) Monday to Friday, 4:00 am - 12:00 am (2) Saturday, 4:00 am - 10:00 pm (3) Sunday, 7:00 am - 10:30 pm

Required Documents

You may be asked to provide the following documents: (1) Birth certificate or other proof of birth, (2) Proof of U.S. citizenship or lawful alien status if you were not born in the United States, (3) U.S. military discharge paper(s) if you had military services before 1968 (4) W-2 forms and/or self-employment tax returns for last year, (5) Medical evidence already in your possession (medical records, doctors' reports, and recent test results), (6) Award letters, pay stubs, settlement agreements, or other proof of any temporary or permanent workers' compensation-type benefits you received

Eligibility

(1) United States Citizen or Permanent Resident (2) Disabled adults and children who have limited income and resources

Fees

No fees

Intake Procedure

Call or visit website for more information on how to apply at www.ssa.gov/benefits/disability/

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (NS-1800.8000) and related services within the Service Tree.

Description

Administrative entity that oversees the assignment and management of Social Security identification and benefit programs.

Availability

Wait times for phone calls are typically shorter before 9:00 am and after 3:00 pm; and later in the week.

Hours

Online Services: Monday to Friday, 4:00 am - 12:00 am; Saturday, 4:00 am - 10:00 pm; Sunday, 7:00 am - 10:30 pm

Required Documents

For more information about required documentation, visit www.ssa.gov/ssnumber/ss5doc.htm

Eligibility

(1) United States Citizen or Permanent Resident, (2) Non-US Citizens who are legally permitted to work in the United States

Fees

No Fees

Intake Procedure

(1) Call Office or Toll-free National Number or visit website for more information at www.ssa.gov/ssnumber/ (2) Documentation will be required to apply for benefits, including identification

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (DF-7000.8250) and related services within the Service Tree.

Description

Manages applications and provides ongoing support for those applying for or updating their social security identification card or Social Security benefit programs.

Hours

Online Services: Monday to Friday, 4:00 am - 12:00 am; Saturday, 4:00 am - 10:00 pm; Sunday, 7:00 am - 10:30 pm

Required Documents

(1) Your original birth certificate or other proof of your age. This must be the original document or a certified copy from the issuing agency. (2) Proof of U.S. citizenship if you were not born in the U.S. and have not submitted proof for an earlier Medicare or Social Security claim. We must see the original document(s) or copies certified by the agency that issued them. We cannot accept expired, notarized, or photocopied documents, (3) A copy of your W-2 tax forms and/or self-employment tax return from last year. A photocopy is acceptable, (4) A copy of your U.S. military service papers if you served before 1968. A photocopy is acceptable.

Eligibility

United States Citizen or Permanent Resident

Fees

No fees

Intake Procedure

(1) Before applyying, be prepared to provide the following information: a. Dates of current and previous marriages, and where you were married, b. U.S. military service dates and branches, c. Employer names and dates for the past two years, d. Self-employment income and type of business, e. Bank information to set up your direct deposit, f. Information on family members who may be eligible to receive benefits on your record (2) Call to begin the application process or visit website for more information at www.ssa.gov/benefits/retirement/ (3) Bring required documentation

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (NS-7000.8000) and related services within the Service Tree.

Description

Social Security survivors benefits are paid to widows, widowers, and dependents of eligible workers.

Availability

Wait times for phone calls are shorter early in the morning or after 3:00pm, and later in the week.

Hours

Online Services: Monday to Friday, 4:00 am - 12:00 am; Saturday, 4:00 am - 10:00 pm; Sunday, 7:00 am - 10:30 pm

Required Documents

(1) Required documentation varies based on the type of benefit you are applying for, (2) Visit website at www.ssa.gov/benefits/survivors/, (3) View section titled 'Documents You Need to Apply,' (4) Select which benefit you are applying to find out documentation that is required

Eligibility

(1) United States Citizen or Permanent Resident, (2) Widows, widowers, and dependents of eligible workers, (3) Specific eligibility can be found at www.ssa.gov/pubs/EN-05-10008.pdf

Fees

No fees

Intake Procedure

Call 1-800-772-1213 (TTY 1-800-325-0778) during operating hours or visit website for more information at www.ssa.gov/benefits/survivors/

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (NS-8200.8000) and related services within the Service Tree.

Description

The Supplemental Security Income (SSI) program pays benefits to disabled adults and children who have limited income and resources.

Hours

Online Services: Monday to Friday, 4:00 am - 12:00 am; Saturday, 4:00 am - 10:00 pm; Sunday, 7:00 am - 10:30 pm

Required Documents

You may be asked to provide the following documents: (1) Birth certificate or other proof of birth, (2) Proof of U.S. citizenship or lawful alien status if you were not born in the United States, (3) U.S. military discharge paper(s) if you had military services before 1968, (4) W-2 forms and/or self-employment tax returns for last year, (5) Medical evidence already in your possession (medical records, doctors' reports, and recent test results), (6) Award letters, pay stubs, settlement agreements, or other proof of any temporary or permanent workers' compensation-type benefits you received

Eligibility

(1) United States Citizen or Permanent Resident, (2) Adults and children who have limited income and resources, (3) For more information about eligibility, visit www.ssa.gov/benefits/ssi/

Fees

No fees

Intake Procedure

(1) Call or visit website for more information at www.ssa.gov/benefits/ssi/ (2) Application process differs if you an adult with disability, applying online, applying with your local office, a child with disability, or a person who is age 65 or older

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-722-1213
Type:
Voice/Toll-Free
Name:
Toll-free National Line
Number:
800-325-0778
Type:
TTY/TDD
Name:
TTY
Edit Service DetailsClick here to see this service (NL-1000.8100) and related services within the Service Tree.

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