211 of DuPage County

Need help? Find housing, food, healthcare, and more in DuPage.

Day or night, we are here 7 days a week, including holidays.

A 211 Call Specialist, headset in place, seated at their computer while facing the camera.

“211 is the most comprehensive, up-do-date, easy-to-use service I have ever encountered. I tell everyone who has a need in DuPage County to access this service!”

Heather Britton, McKinney-Vento Student Advocate, DuPage Regional Office of Education

“211 does a great job helping people in a pinch that need help.”

Anonymous

“The 211 program is a game changer. I know personally that folks that we have referred to this valuable resource line are getting really timely and detailed information to help address their needs.”

Kathleen MacNamara, Social Worker, Village of Carol Stream

“The caller told me she was glad I answered and that she felt she got the resource help and ‘counseling’ all on the same call.”

Phyllis, Call Specialist, 211 DuPage

“The team is a true lifeline, offering assistance and support to those who need it the most. Thank you for being there with compassion and resources and guidance, especially during challenging times. The work you guys do truly makes a difference, and I am incredibly thankful for your dedication.”

Greg Schwarze, Chairman of Health and Human Services Committee, DuPage County

“I don’t remember how I heard about 211, but you always help me.”

Anonymous Caller

The Impact of 211 DuPage

January 2025 – December 2025

Contacts Handled
9,946
Needs Identified
16,317
Referrals Provided
26,820

Top Needs Identified

Housing/Shelter

42%

Utilities

18%

Information Services

10%

Food/Meals

5%

Legal/Government

4%

Partner with 211 DuPage

Partner with 211 DuPage

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