Illinois Attorney General - Consumer Protection Division
Address
500 South Second Street
Springfield, IL 62701
(800) 386-5438
Description:
Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.
Hours:
Monday to Friday, 9:00 am - 5:00 pm
Languages:
Spanish, English
Handicap Accessible?
No
Is Shelter?
No
Related Resources
Illinois Attorney General - Consumer Protection Division - Carbondale
Illinois Attorney General - Consumer Protection Division - Chicago
Date of Official Change:
September 20, 2023
Address Listings
Mailing (Primary)
500 South Second Street
Springfield, IL 62701
Physical
100 West Randolph Street
Office of the Illinois Attorney General Consumer Protection Division
Chicago, IL 60601
Contacts
Kwame Raoul
Primary Contact
Attorney General
Phone Numbers
Consumer Fraud Hotline - Chicago
(800) 386-5438
Chicago Office
(312) 814-3000
Consumer Fraud Hotline - Springfield
(800) 243-0618
Spanish Language Hotline
(866) 310-8398
Springfield Office
(217) 782-1090
TTY
(877) 844-5461
Legal Status:
Government - State
Services
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Description
Services include informal dispute resolution on behalf of Illinois consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.
Hours
Monday to Friday, 9:00 am - 5:00 pm
Eligibility
Residents of Illinois
Fees
None
Intake Procedure
(1) Fill out consumer complaint online form on website to provide personal information and details of the complaint, OR (2) Mail completed form to address listed
Languages
Spanish, English
Geography Served
- Illinois
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