About Us
211 is an important service used by millions of people across North America including DuPage County. Day or night, contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.
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211 provides expert, caring help — No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives.
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211 meets real needs in real time — In 2019 alone, 211s in the US made more than 14 million connections to life-changing support and resources. There is no other network in the country that has a similar pulse on America’s needs.
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DuPage County 211 operators are local, providing resources right here, in our community.
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211 tackles underlying root causes – 211 does more than “patch people through” to agencies. Instead, 211 specialists are trained to identify and address root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call, text or email.
Resource Database Inclusion Plan
Resources for inclusion to the database must meet the Inclusion Plan (HTML). However, inclusion in the resource database should not be construed to constitute an endorsement of an agency, organization or its services, nor should exclusion be construed to constitute disapproval. The resource database provides resource information, not endorsements, recommendations or ratings of potential service providers.
Find Resources
Online, 211dupage.gov or by calling 2-1-1 anytime day or night, or text your zip code to TXT-211 (898-211). See our helpful tips for locating resources online.
Reports
Data dashboards are avaialble at
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