Illinois Department of Human Services
Address
100 South Grand Avenue East
Springfield, IL 62704
(800) 843-6154
AKA:
IDHS
Description:
Administers State funded programs through local offices for medical, food, and cash assistance to those who qualify.
Hours:
Monday to Friday, 8:00 am - 5:00 pm
Languages:
Spanish, English
Handicap Accessible?
Yes
Is Shelter?
No
Related Resources
Date of Official Change:
August 19, 2024
Address Listings
Mailing (Primary)
100 South Grand Avenue East
Springfield, IL 62704
Contacts
DHS Customer Assistance
Email Contact
Phone Numbers
Toll-free
(800) 843-6154
IDHS Help Line
(866) 454-3571
IDHS Help Line
(866) ILH-ELP1
Main
(630) 328-1000
TTY
(866) 322-3092
TTY
(866) 324-5553
Legal Status:
Government - State
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Applications for Child Care Assistance Program (CCAP) processed. Up to 3 months of financial assistance available for child care costs to those who are eligible.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; proof of income and financial assets.
Eligibility
Income limits apply
Fees
No Fees
Intake Procedure
Visit www.inccrra.org/about/sdasearch to find your local Child Care Resource & Referral (CCP&R) agency and contact them to apply for CCAP
Languages
English, Spanish
Geography Served
None
Telephone Numbers
Description
Food expense assistance for low-income households. Food expense assistance.
Hours
Website: 24 Hours a Day, 7 Days a Week Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; Verification of address; Income and asset documentation; Additional information may be required. Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Resident of Illinois; Meet income guidelines To check if you qualify for SNAP/Food Stamps: http://fscalc.dhs.illinois.gov/FSCalc/ Resident of Illinois; Meet income guidelines
Fees
No fees No Fees
Intake Procedure
(1) An application for services may be completed online or at a local office. (2) An appointment will be scheduled by mail (1) Apply online from website, by mail, fax, or in-person. (2) An appointment will be scheduled by mail.
Languages
Spanish, English English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
State health insurance program for eligible low-income adults, children, and people with disabilities.
Hours
Website: 24 Hours a Day, 7 Days a Week; Phone and in-person: Monday to Friday, 8:00 am - 5:00 pm Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; Verification of address; Income and asset documentation; Additional documentation may be required. Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Resident of Illinois; Meet income guidelines. Meet Illinois state income guidelines
Fees
No Fees
Intake Procedure
(1) An application for services may be completed online or at a local office.(2) An appointment will be scheduled by mail as required. (1) Apply online from website, by mail, over the phone, or in-person (2) An appointment will be scheduled by mail.
Languages
Spanish, English English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Special Notes/Funding
https://www.illinoisrentalassistance.org/
Description
Rental Assistance Program for tenants and/or landlords in Illinois who have negatively impacted, either financially and/or with regards to their housing status, by the COVID-19 pandemic.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Required Documents
May include: (1) Valid photo ID (2) Proof of address in Illinois (3) Proof of income (4) Evidence of impact of COVID-19 on income and/or housing status.
Eligibility
(1) Renter or housing provider/landlord in Illinois (2) Your or your tenant's household experienced financial hardship due to the COVID-19 pandemic (3) Your or your tenant's household is behind on rent and/or is at risk of homelessness or housing instability (4) Income and/or asset limitations apply
Fees
None
Intake Procedure
(1) Visit https://www.illinoisrentalassistance.org/providers for a list of providers (2) Contact providers directly to verify eligibility and apply for assistance
Geography Served
None
Telephone Numbers
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Time-limited cash assistance to help with expenses such as food, clothing and housing while working on completing education or job training and obtaining employment. Cash assistance for food, clothing, housing and other basic needs while working on completing education or job training and obtaining employment.
Hours
Website: 7 days a week, 24 hours a day; Phone and In-Person: Monday to Friday, 8:00 am - 5:00 pm Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; Verification of address; Income and asset documentation; Additional information may be required. Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Resident of Illinois; Be pregnant or have a child under age 19 who lives with them; Be a U.S. citizen or fulfill other specific immigration requirements; Meet income guidelines. Resident of Illinois; Be pregnant or have a child under 19 years of age living with them; Child who is 18 years must be enrolled in high school full time; Be a U.S. citizen or meet certain immigration requirements.
Fees
No fees No Fees
Intake Procedure
(1) An application for services may be completed online or at a local office. (2) An appointment will be scheduled by mail. (1) Apply online from website, by mail, fax, or in-person. (2) An appointment will be scheduled by mail.
Languages
Spanish, English English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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