IDHS Family Community Resource Center - DuPage County
Address
1717 Park Street
Suite 105
Naperville, IL 60563
(630) 328-1000
AKA:
FCRC, Illinois Department of Human Services, Public Aid
Description:
Processes applications and interviews for the state-funded medical, food, and cash assistance programs.
Provides temporary shelter from extreme heat conditions during listed hours of operation. Call first to confirm availability.
Hours:
Monday to Friday, 8:30 am - 5:00 pm
Languages:
English, Spanish
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
February 22, 2024
Address Listings
Physical (Primary)
1717 Park Street
Suite 105
Naperville, IL 60563
Contacts
DHS Customer Assistance
Phone Numbers
Main
(630) 328-1000
Fax
(331) 702-8935
IDHS Help toll-free
(833) 234-6343
TTY
(866) 322-3092
Legal Status:
Government - State
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Applications for Child Care Assistance Program (CCAP) processed. Up to 3 months of financial assistance available for child care costs to those who are eligible.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; proof of income and financial assets.
Eligibility
Income limits apply
Fees
No Fees
Intake Procedure
Visit www.inccrra.org/about/sdasearch to find your local Child Care Resource & Referral (CCP&R) agency and contact them to apply for CCAP
Languages
English, Spanish
Geography Served
None
Telephone Numbers
Description
Temporary shelter from extreme cold weather conditions during listed hours of operation. Call first to confirm availability.
Hours
Monday to Friday, 8:30 am- 5:00 pm
Required Documents
None
Eligibility
None
Fees
No Fees
Intake Procedure
(1) Call to confirm that Warming Center service is open. (2) If confirmed, walk in during listed hours.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Temporary shelter from extreme warm weather conditions during listed hours of operation. Call first to confirm availability.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
(1) Call to confirm cooling center is available. (2) If available, walk in during listed hours.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Food expense assistance.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Resident of Illinois; Meet income guidelines
Fees
No Fees
Intake Procedure
(1) Apply online from website, by mail, fax, or in-person. (2) An appointment will be scheduled by mail.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
State health insurance program for eligible low-income adults, children, and people with disabilities.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Meet Illinois state income guidelines
Fees
No Fees
Intake Procedure
(1) Apply online from website, by mail, over the phone, or in-person (2) An appointment will be scheduled by mail.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Pandemic Emergency Benefit Transfer (P-EBT) to allow Illinois families to buy food for school-aged children and young adults who are eligible for National School Lunch Program or reduced-price meals when schools are in session.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Eligibility
School children 3 to 17 years of age and young adults 18 to 22 years of age who are in high school who would receive National School Lunch Program free or reduced-price meals when schools are in session.
Fees
No Fees
Intake Procedure
(1) Children and young adults in families who are already receiving SNAP do not need to apply, the benefits will be loaded onto their LINK/EBT card automatically. (2) Apply online at ABE.illinois.gov, or fill out the paper application by downloading it from the IDHS website and emailing the completed form to DHS.FCS.PEBT@illinois.gov. (3) Completed application forms can also be mailing to the Central Scan Unit in Springfield, IL. (4) For those who are not currently SNAP recipients, a new P-EBT link card will be mailed out to them with instructions to set up their PIN.
Languages
English, Spanish
Geography Served
None
Telephone Numbers
Description
Cash assistance for food, clothing, housing and other basic needs while working on completing education or job training and obtaining employment.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID (such as state ID, driver's license or passport); Proof of address (such as a utility bill, copy of lease or mortgage statement); Income and asset documentation (such as W-2 forms, tax returns, bank statements).
Eligibility
Resident of Illinois; Be pregnant or have a child under 19 years of age living with them; Child who is 18 years must be enrolled in high school full time; Be a U.S. citizen or meet certain immigration requirements.
Fees
No Fees
Intake Procedure
(1) Apply online from website, by mail, fax, or in-person. (2) An appointment will be scheduled by mail.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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