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Federal Communications Commission - Lifeline Program for Low-Income Consumers

Address

45 L Street NE
Washington, DC 20554

(888) 225-5322

www.fcc.gov/general/lifeline-program-low-income-consumers

Description:

Provides discounted phone service for qualifying low-income consumers.

Hours:

Non-Emergency Support Center Business Hours: Monday to Sunday, 8:00 am - 8:00 pm

For emergencies, 24 Hours a Day, 7 Days a Week

Languages:

English, Spanish

Is Shelter?

No

Date of Official Change:

April 8, 2024

Year Incorporated:

1972

Geographies Served

  • Serves All Areas

Address Listings

Physical (Primary)

45 L Street NE
Washington, DC 20554

Contacts

Jessica Rosenworcel

Primary Contact

Chairwoman

Phone Numbers

Main Number

(888) 225-5322

24/7 Operations Center (Emergencies)

(202) 418-1122

ASL Video Call

(844) 432-2275

Toll-Free Fax

(866) 418-0232

Toll-Free TTY Complaint Line

(888) 835-5322

Legal Status:

Government - Federal

Description

Provides discounted phone service for qualifying low-income consumers.

Hours

Non-Emergency Support Center: Monday to Sunday, 8:00 am - 8:00 pm; For emergencies, 24 Hours a Day, 7 Days a Week

Required Documents

Call for details

Eligibility

Must be enrolled/active in one of the following: a. Supplemental Nutrition Assistance Program (SNAP), b. Supplemental Security Income (SSI), c. Medicaid, d. Federal Public Housing Assistance, e. Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start, f. Income at or below 135% of the Federal Poverty Guidelines, g. Veterans Pension and Survivor Benefits Program; Limit: one Lifeline discount per household

Fees

Sliding Scale, Self-pay

Intake Procedure

(1) Call Toll-Free Main Number at 1-888-CALL-FCC (225-5322) or call (800) 234-9473 (2) Email LifelineSupport@usac.org to request an application (3) Visit website for more information about program at www.fcc.gov/general/lifeline-program-low-income-consumers

Languages

English, Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
888-225-5322
Type:
Voice/Toll-Free
Name:
Main Number
Edit Service DetailsClick here to see this service (BV-8900.1700-850) and related services within the Service Tree.

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