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Veterans Administration Health Care Beneficiary Travel

Address

5000 South 5th Avenue
Hines, IL 60141

(708) 202-8387

www.va.gov/healthbenefits/vtp/beneficiary_travel.asp

Description:

Veterans Administration (VA) travel reimbursement and assistance program. Various forms of transportation available for veterans travelling to and from the VA for health care purposes. Also provides shuttle bus service from Aurora and Hoffman Estates VA offices to Edward Hines, Jr. VA Hospital.

Hours:

Monday to Friday, 8:00 am - 4:30 pm

Languages:

Interpreters Available

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

May 30, 2024

Geographies Served

  • Serves All Areas

Address Listings

Physical (Primary)

5000 South 5th Avenue
Hines, IL 60141

Contacts

Phone Numbers

Main

(708) 202-8387

Claims Help Line

(855) 574-7292

Fax

(708) 202-2399

Legal Status:

Government - Federal

Description

Veterans Administration (VA) travel reimbursement and assistance program. Various forms of transportation available for veterans travelling to and from the VA for health care purposes. Also provides shuttle bus service from Aurora and Hoffman Estates VA offices to Edward Hines, Jr. VA Hospital.

Hours

Monday to Friday, 8:00 am - 4:30 pm; Transportation Services: 7 days a week, 24 hours a day; Claims Filing Helpline: Monday to Friday, 7:00 am - 7:00 pm

Required Documents

Completed VA Travel Reimbursement Form 10-3542

Eligibility

Eligible Veteran Beneficiaries: Need to have a service-connected (SC) rating of 30 percent or more, or; Traveling for treatment of a SC condition, or; Receive a VA pension, or income does not exceed maximum annual VA pension rate; Travelling for a scheduled compensation or pension; Medical condition requires an ambulance or a specially equipped van as determined by a VA clinician; The travel is pre-authorized (authorization is not required for emergencies if a delay would be hazardous to life or death)

Fees

Government-funded, Self-pay

Intake Procedure

(1) How to request travel reimbursement: a. Visit the Beneficiary Travel Office after completing an appointment request, or b. Call the office and complete the VA Travel Reimbursement Form 10-3542, or c. Fax or mail the completed and signed Form 10-3542 to the local Beneficiary Travel Office d. Submit form on website (2) Applications for reimbursement/payment must be submitted within 30 calendar days from the date of completed travel or date the applicant was notified for travel payments (3) Application forms available on site and from website (4) Call to verify eligibility for having the deductible waived (5) Call or visit website for most current reimbursement rates (6) Call the main number and Dial "0" for interpretation services if needed

Languages

Interpreters Available

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
708-202-2399
Type:
Voice/Fax
Name:
Fax
Number:
708-202-8387
Type:
Voice
Name:
Main
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