211 logo

Naperville, City of

Address

400 South Eagle Street
Naperville, IL 60540

(630) 420-6111

www.naperville.il.us

Description:

Local government administering village services and departments: Public Utilities, Finance, Emergency Management, Police and Public Works. Also offers the Ride DuPage subsidized taxi program.

Provides temporary shelter from extreme cold/hot weather conditions during listed hours of operation. Call first to confirm availability.

Hours:

Monday to Friday, 8:00 am - 5:00 pm

Languages:

English

Handicap Accessible?

Yes

Is Shelter?

No

Related Resources

Date of Official Change:

August 12, 2024

Address Listings

Physical (Primary)

400 South Eagle Street
Naperville, IL 60540

Contacts

Phone Numbers

Main

(630) 420-6111

Mayor's Office

(630) 420-6018

Transportation Department

(630) 420-6100

Legal Status:

Government - City

Description

Local government administering village services and departments: Public Utilities, Finance, Emergency Management, Police and Public Works. Also offers the Ride DuPage subsidized taxi program.

Hours

Monday to Friday, 8:00 am - 5:00 pm; In person: Monday to Friday, 8:00 am - 4:30 pm; Call Center for billing questions: Monday to Friday, 7:00 am - 7:00 pm; Saturday, 8:00 am - 12:00 pm

Required Documents

May include photo ID and proof of address.

Eligibility

Resident of Naperville

Fees

Self-pay

Intake Procedure

(1) Call to make an appointment (2) Walk in for services (3) Submit a request on website: https://napervilleil.mycusthelp.com/webapp/_rs/(S(zyya4xfue4jkbekxhtyypdwy))/supporthome.aspx

Languages

English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Dupage County
      • Naperville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-420-6111
Type:
Voice
Name:
Main
Number:
630-420-6018
Type:
Voice
Name:
Mayor's Office
Edit Service DetailsClick here to see this service (TD-0300) and related services within the Service Tree.

Description

Provides temporary shelter from extreme cold weather conditions during listed hours of operation. Call first to confirm availability.

Hours

Monday to Friday, 8:00 am - 5:00 pm

Required Documents

None

Eligibility

None

Fees

No fees

Intake Procedure

Call to confirm that Warming Center service is available.

Languages

English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Dupage County
      • Naperville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-420-6111
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (TH-2600.1880) and related services within the Service Tree.

Description

Provides temporary shelter from extreme hot weather conditions during listed hours of operation. Call first to confirm availability.

Hours

Monday to Friday, 8:00 am - 5:00 pm

Required Documents

None

Eligibility

None

Fees

No Fees

Intake Procedure

Call to confirm that Cooling Center service is open.

Languages

English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Dupage County
      • Naperville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-420-6111
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (TH-2600.1900-180) and related services within the Service Tree.

Description

Currently suspended until further notice. --------------------------------------------------------- Provides reimbursement for travel costs to registered participants who need to return to Naperville unexpectedly when Pace bus service is not available.

Hours

Registered participants can access services when Pace buses are not in service: Monday to Friday, 8:00 am - 4:30 pm and 7:00 pm to 12:00 am

Required Documents

To complete registration: (1) Valid ID (2) Proof of Residency (3) Application Approval For reimbursement request: (1) Detailed receipt from trip (2) Reimbursement Request Form found online

Eligibility

All commuters who are Naperville residents and use Pace bus services to access the Naperville or Route 59 Metra stations.

Fees

Self-pay

Intake Procedure

(1) To receive reimbursement for a trip, enrolled participants must submit a valid receipt and a completed Reimbursement Request Form to commuter@naperville.il.us. a. Reimbursement Request Form available online (2) Participants may submit receipts and requests for reimbursement up until February 1 of the following year. Participants will receive reimbursement via a mailed check. (3) Call or visit website for more information: www.naperville.il.us/about-naperville/transportation-and-parking/train-station-access/guaranteed-ride-home/

Geography Served

None

Telephone Numbers

Number:
630-420-6100
Type:
Voice
Name:
Transportation Department
Edit Service DetailsClick here to see this service (BT-8300.8500) and related services within the Service Tree.

Send profile information to an email address.

Provide your email address to receive information about Naperville, City of.

Sent!

Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about Naperville, City of.

Sent!

Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

Want to save this page for later?
Create a free account!

.