Illinois Department on Aging
Address
1 Natural Resources Way
Suite 100
Springfield, IL 62702
(800) 252-8966
AKA:
IDOA
Description:
Comprehensive and coordinated services for Illinois' aging population. Programs aim to promote the independence of older Illinois residents and to help prevent premature or unnecessary nursing home placement. Programs offered include Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program. Additionally, the Senior Helpline is available.
Hours:
Monday to Friday, 8:30 am - 5:00 pm
Languages:
English, Spanish
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
July 16, 2024
Address Listings
Physical (Primary)
1 Natural Resources Way
Suite 100
Springfield, IL 62702
Contacts
Lisa Zuurbier
Primary Contact
Mary Killough
Acting Director
Phone Numbers
Senior Helpline
(800) 252-8966
Adult Protective Services Hotline
(866) 800-1409
Illinois Relay
(***) ***-**** x711
Legal Status:
Government - State
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
The Adult Protective Services Program (APS) looks into reports of abuse, neglect, exploitation, and self-neglect for eligible Illinois residents living in the community. Case workers providing services at provider agencies throughout the state are trained and certified by the Illinois Department on Aging.
Hours
7 days a week, 24 hours a day
Required Documents
Proof of residence in Illinois (driver's license, state ID, mortgage statement, rent agreement, or recent utility bill with name of applicant).
Eligibility
Must be a resident of Illinois; Must be at least 60 years of age, or between 18-59 years of age and living with a disability.
Fees
None
Intake Procedure
Call the hotline to report a case of abuse, neglect or exploitation.
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Online locator tool on area agencies on aging that provide home delivered meals.
Hours
Website: 7 days a week, 24 hours a day.
Eligibility
Residents of Illinois 60 years of or older.
Fees
No Fees
Intake Procedure
Use online locator tool on website to find home delivered meals programs in area of choice in Illinois.
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Free statewide health insurance counseling for those eligible for Medicare benefits and their caregivers.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID, Proof of residence
Eligibility
Illinois residents who are 65 years of age or older; Caregivers of Illinois residents 65 years of age or older.
Fees
None
Intake Procedure
Call the toll-free number, 711 (TRS) or email aging.ship@illinois.gov.
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Free rides on fixed-route transit systems for seniors and/or those living with a disability
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID (driver's license, state ID); Proof of residence (driver's license, state ID, utility bill with name of applicant, mortgage or rent statement); Proof of income (W-2 forms, tax documents).
Eligibility
Must be living in Illinois at the time of filing of application; Must be 65 years of age or older before January 1 of current year, OR; Must become 65 years of age in the current year, OR; Must be 16 years of age or older before January 1 of current year and be determined to be totally and permanently disabled as defined by program requirements; Must meet household income guidelines.
Fees
No Fees
Intake Procedure
Apply online at ilaging.illinois.gov.
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Discounts on license plate fees.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID (driver's license, state ID); Proof of residence (driver's license, state ID, utility bill with name of applicant, mortgage or rent statement); Proof of income (W-2 forms, tax documents).
Eligibility
Must be living in Illinois at the time of filing of application; Must be 65 years of age or older before January 1 of current year, OR; Must become 65 years of age in the current year, OR; Must be 16 years of age or older before January 1 of current year and be determined to be totally and permanently disabled as defined by program requirements; Must meet household income guidelines.
Fees
None
Intake Procedure
Apply online at ilaging.illinois.gov.
Languages
English, Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Comprehensive and coordinated services for the state's aging population. Programs are designed to promote the independence of older Illinois citizens and to help prevent premature or unnecessary nursing home placement. Programs offered include Adult Protective Services, the Community Care Program and the Senior Health Insurance Program. Also offers the Senior Helpline.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Eligibility
Adults age 60 and older, family, friends and other concerned people in the state of Illinois
Fees
No Fees
Intake Procedure
(1) Visit website for information on the various services offered and how to apply for them (2) Call the Senior Helpline for more information on protective services for seniors (3) Call the 24-Hour Adult Protective Services Hotline to report suspected abuse, exploitation or neglect of an elderly person
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
The Senior Helpline: One-on-one assistance with Illinois Department on Aging (IDoA) programs and referrals to local services.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Eligibility
Adults age 60 and older, family, friends and other concerned people in the state of Illinois
Fees
No Fees
Intake Procedure
(1) Call the toll-free number during listed hours (2) Information requested on the call may include client's name, age, address, current services being received and daytime telephone numbers.
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
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